Refund policy

We are committed to ensuring your satisfaction with every purchase. To facilitate a smooth return process, please review the following policy guidelines carefully.

To be eligible for a return, your item must meet specific conditions. The product must be unused and in the same condition that you received it. Additionally, it must be returned in the original packaging. Items that show signs of wear, damage, or missing original packaging may not qualify for a refund.

You have 30 days from the date of receipt to initiate a return request. Requests submitted after this period may not be accepted.

How to Initiate a Return:

Please send an email to knitted.dimness2q@icloud.com to obtain the return address and further instructions. Our customer service team will provide you with the necessary details to proceed with your return.

Refund Processing:

Once we receive your returned item and verify its condition, we will process your refund within 7 to 14 business days. The refund will be issued to the original method of payment. Please note that depending on your bank or credit card company, it may take additional time for the funds to appear in your account.

If you have any questions regarding this policy or need assistance with your return, please do not hesitate to contact us at the email address provided above.